How to Fix the "Axie Infinity Team Validation Failed" Error: A Comprehensive Guide
Encountering the frustrating "Team Validation Failed" error in Axie Infinity? Don\'t worry, you\'re not alone! This common issue can prevent you from battling, breeding, and enjoying the game. This guide provides several solutions to get you back in the arena.
Understanding the "Validation Failed" Error
The "Validation Failed" error typically arises when there\'s a discrepancy between the Axies your account believes it owns and the actual Axies registered on the blockchain. According to Axie Infinity support, the error primarily occurs for two reasons:
- An Axie on the team has been sold or gifted and you no longer own it. If you accidentally sold or gifted an Axie, or suspect unauthorized transfer, see the official Axie Infinity support regarding "Unauthorized Transfer of Assets."
- Your email has not been validated. This is a common oversight. Please log in to the Axie Infinity Marketplace and verify your email address.
Troubleshooting Steps to Fix the Error
Here\'s a breakdown of effective troubleshooting steps to resolve the "Team Validation Failed" error:
- Verify Your Email Address: The most straightforward solution is to ensure your email address associated with your Axie Infinity account is verified. Log in to the Axie Infinity Marketplace and look for a prompt to verify your email.
- Refresh Your Axie Data: Sometimes, the game client doesn\'t accurately reflect your current Axie ownership. Try these steps:
- Log out of the Axie Infinity game.
- Log out of the Axie Infinity Marketplace.
- Clear your browser\'s cache and cookies.
- Restart your browser.
- Log back into the Marketplace, then the game.
- Check Your Axie Inventory: Carefully review your Axie inventory on the Marketplace to confirm you own all the Axies in your team. Ensure no Axie is missing due to a sale, gift, or accidental transfer.
- Marketplace Glitches & Workarounds: Occasionally, glitches on the Marketplace can cause validation issues. Here\'s a workaround some users have found helpful:
One user reported success by taking these steps: "I solved this problem today by doing the following two actions (not sure which one fixed the issue): list & then cancel the axie on marketplace rename (I suggest to default ID name)". This suggests that temporarily listing an Axie from your team and then immediately canceling the listing might refresh the connection. Additionally, consider renaming the axie to its default ID name, in case a custom name is causing issues.
- Video Tutorial: Visual learners might benefit from watching tutorials. Many helpful videos on YouTube demonstrate how to fix team validation and other common Axie Infinity errors. You can find a lot of such resources online if you search for "Axie Infinity fix team validation failed". As an example, this quick Axie Infinity tutorial video, might show you how to fix the team validation failed and errors caused when axies are swapped between accounts.
- Check for Swapped Axies: If you\'ve recently transferred Axies between accounts, double-check that the team you\'re trying to validate contains the correct Axies in the correct accounts. Error When Creating Team: Validation Failed can appear if this check is overlooked.
Still Having Issues? Contact Support.
If you\'ve exhausted all the troubleshooting steps and are still encountering the "Team Validation Failed" error, it\'s time to contact Axie Infinity support directly. Provide them with detailed information about your account, the error message you\'re receiving, and the steps you\'ve already taken. They can investigate your account and provide personalized assistance.